96: Why Advisors Shouldn’t Give Advice (And What To Do Instead)
The relationship dynamic between advisors and clients is shifting.
It’s shifting away from treating the plan and towards treating the person. The old model was the financial advisor as the “advice giver.” Treating the problem by dispensing advice.
The new model has the advisor playing the role of “thinking partner.” It goes like this: Diagnose the situation, discuss the options, and decide together on the best solution.
The client is the hero of their story.
And the advisor is a thinking partner, a guide, a facilitator, a collaborator, and a problem-solver.
We discuss:
- What the field of medicine can teach us about this relationship dynamic
- Two client stories showing the importance of being a thinking partner
- Three specific ways to be a thinking partner with your clients
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Resources:
- The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals
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