Month: July 2021

29: The Behavioral Coaching Dilemma: Giving Clients What They Want Instead of What They Need

29: The Behavioral Coaching Dilemma: Giving Clients What They Want Instead of What They Need

The value of behavioral coaching continues to show up as the top “value-added” service provided by financial advisors.

And, while it’s no surprise to advisors that have been working with emotional human beings on an emotionally-charged topic like money, studies also show that over 80% of advisors DON’T actively promote this value to clients or prospective clients.

We discuss:

  • Understand what clients think about behavioral coaching
  • Think about whether they should be actively promoting the value
  • Reveal the ways to communicate it most effectively

To sign up for Brendan’s monthly newsletter focused on the human side of advice → Click Here

Connect with Brendan Frazier: 

28: The Human Side of Digital Marketing with Samantha Russell

28: The Human Side of Digital Marketing with Samantha Russell

If you’re a financial advisor or advisory firm who wants to pursue growth through digital marketing, but you’ve always been unimpressed with the results, you’ve probably skipped the most important part:

The human side of digital marketing.

Knowing the behavioral and psychological principles to build trust and connection online while intentionally designing for the desired behavior forms the foundation of any successful digital marketing strategy. (Especially in an industry where obtaining a client means getting them to trust you with their life savings!)

Here’s what you’ll learn:

  • The #1 goal for social media that most advisors get wrong
  • Specific ways to design your website for instant trust and rapport
  • The “5 Second Test” to determine the effectiveness of your website’s messaging
  • Ideas for showing prospective clients what to do rather than telling them
  • How to market your advisory firm in a world where planning and investments are commoditized

To sign up for Brendan’s monthly newsletter focused on the human side of advice → Click Here

Connect with Brendan Frazier: 

27: Enhancing Client Connection and Outcomes In Virtual Financial Planning Meetings with Dr. Sarah Asebedo

27: Enhancing Client Connection and Outcomes In Virtual Financial Planning Meetings with Dr. Sarah Asebedo

Every financial advisor knows how crucial it is to effectively build trust and connection with prospects and clients.

Study after study and story after story will tell you that’s what clients look for when choosing an advisor and it’s why they stay with their advisors.

But, is it even possible to build the same level of trust and connection virtually? Is it reasonable to expect the same level of comprehension and follow-through from the client (or prospective client)?

Dr. Sarah Asebedo and her colleagues conducted a study to help financial advisors and financial planners better understand the keys to building trust and connection in virtual meetings.

To sign up for Brendan’s monthly newsletter focused on the human side of advice → Click Here

Connect with Brendan Frazier: